Identification Procedure

Verification of individual’s full name and EITHER their date of birth or residential address.
EITHER Part A or Part B applies.
(Note: Part B should only be used when an individual does not own a document from Part A.)

PART A – ACCEPTABLE PRIMARY ID DOCUMENTS

• Australian State / Territory driver’s licence containing a photograph of the person
• Australian passport (a passport that has expired within the preceding 2 years is acceptable)
• Card issued under a State or Territory for the purpose of proving a person’s age containing a photograph of the person
• Foreign passport or similar travel document containing a photograph and the signature of the person

PART B – ACCEPTABLE SECONDARY ID DOCUMENTS

• Australian birth certificate
• Australian citizenship certificate
• Pension card issued by Centrelink
• Health card issued by Centrelink
• National identity card issued by a foreign government containing a photograph of the person in whose name the card was issued

• A document issued by the Commonwealth or a State or Territory within the preceding 12 months that records the provision of financial benefits and contains the individuals name and residential address
• A document issued by the Australian Taxation Office within the preceding 12 months which contains the individuals name and residential address
• A document issued by a local government body or utilities provider within the preceding 3 months which records the provision of services to that address or to that person (the document must contain the individuals name and residential address)
• Foreign driver’s licence that contains a photograph of the person in whose name it issued and the individuals date of birth
• If under the age of 18, a notice that was issued to the customer by a school principal within the preceding 3 months and contains the customers name and residential address and records the period of time that the customer attended at that school